Student Mental Health Intervention Officer

Student Services

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Imperial College London, Exhibition Road, London, UK


  • Posted on: 11th Jan 2022
  • Salary: £39,309 - £48,226
  • REF: ACA00010
  • Closes: 08th February 2022
  • Contract Type: Fixed-Term/Contract
  • Hours: Full Time

Job description

Job summary

This is an exciting opportunity to join Imperial College London’s new Student Mental Health Intervention Team that works as part of a main specialist service supporting all Imperial students. This newly established small team becomes part of the already well-established Student Counselling and Mental Health Advice Service of Imperial College London. The service currently comprises 22 staff with a 16.4 FTE. You will be fully supported and work with and across this multi-disciplinary service to support Imperial students and staff and will be responsible to the Head of Student Counselling & Mental Health Advice Service and report into the Deputy Head of Service.

The Student Mental Health Intervention Team will facilitate the identification, investigation, and assessment of students where there is concern for their wellbeing. The team will facilitate and monitor interventions for students who may be struggling emotionally or psychologically, or who may present a risk to their health, wellbeing, themselves, or those around them.

The Student Mental Health Intervention Officer posts will enable us to improve the student and staff experience through investigation, assessment, and management of appropriate and proportionate interventions. This team will also deliver training, consultancy and assistance to Imperial College staff, especially academic and key support staff, promoting confidence and empowering them to raise issues and support students appropriately.

Engaging positively with subject matter experts, staff and external partners will be important, as will working collaboratively to support both our students and staff who are responding to presenting or emerging situations. Developing and nurturing partnerships with external agencies and services will be instrumental in securing external referral pathways to support students whose needs fall outside the capability of the College.

The successful candidate will be exposed to a high volume of serious wellbeing and safeguarding concerns and will therefore require high resilience to this type of exposure and interaction.

Duties and responsibilities

    • Promote a culture of managing risk and reporting concern where there are incidents of disruptive behaviour.


    • Mentor and guide colleagues across the College in recognising and appropriately referring or supporting vulnerable students. Liaising where appropriate with internal staff such as Registry, Senior Faculty Tutors and academic staff, Faculty Wellbeing Advisers, Welfare staff, SVLO’s, Student Services staff, SU welfare staff, Student Hub, Hall Wardening Teams and Security staff. Promoting early identification and subsequently prevention of issues by co-ordinating a college wide response to students whose behaviour is a potential risk to themselves or the College community. Linking in as appropriate with staff listed above and with IHC Health care team.


    • Provide professional advice and guidance on the management of vulnerable students and those in crisis, working with others to balance the safety and wellbeing of the student and the wider College community.


  • Work with relevant service areas to investigate specific student issues either reported or emerging, creating recommendations for service development.

Essential requirements

    • You will be at Degree level in a relevant area i.e. Social Work (Mental Health), Mental Health Nursing, Clinical Psychology or a DBT Practitioner.


    • A proven track-record in short term interventions, risk management, threat assessment and safeguarding vulnerable people.


    • Able to demonstrate professional knowledge within specialist discipline to give advice and guidance to internal and external customers.


    • Ability to communicate conceptually detailed and complex information effectively and professionally with a wide range of people.


  • Evidence of ability to solve expansive problems using initiative to recommend practical solutions to resolve problems with a range of circumstances.

Further information

Please demonstrate how you meet all the essential criteria and person specification in your application.

This role will be based at our South Kensington campus and other campuses as required.

To discuss the role in more detail, please contact Mr Mark Collinson via email:

Should you have any queries about the application process, please contact Rob Eastwood via email:

Interviews will be held on28/2/22 or 2/3/22

Additional information

Please note that job descriptions cannot be exhaustive, and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

Imperial College is committed to equality of opportunity and to eliminating discrimination. All employees are expected to follow the Imperial Values & Behaviours framework . Our values are:

  • Respect
  • Collaboration
  • Excellence
  • Integrity
  • Innovation

In addition to the above, employees are required to observe and comply with all College policies and regulations.

We are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. We therefore encourage candidates to apply irrespective of age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender identity, sex, or sexual orientation. We are an Athena SWAN Silver Award winner, a Disability Confident Leader and a Stonewall Diversity Champion.

For technical issues when applying online please email .

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