Education Support Coordinator

Faculty of Natural Sciences

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Imperial College London, Exhibition Road, London, UK


  • Posted on: 15th Feb 2021
  • Salary: £38,614 - £47,373
  • REF: NAT00869
  • Closes: 08th March 2021
  • Contract Type: Permanent
  • Hours: Full Time

Job description

Job summary

We’re looking for an Education Support Coordinator who is interested in working Higher Education, to join the Faculty of Natural Sciences’ Education Team.

A key element of the role concerns supporting the management of curriculum data and information for Faculty committees and internal consumers of this information. You will also be responsible for supporting working groups, feedback mechanisms, and initiatives relating to education and student wellbeing.

A methodical and accurate approach to work, attention to detail, and the ability to develop positive working relationships with colleagues from a range of departments and professional will be key to succeeding in the role.

Duties and responsibilities

Your responsibilities will cover a range of areas, but the key duties will involve:

  • Liaising with departments regarding the modification, suspension and withdrawal of programmes/modules and supporting the preparation of relevant paperwork for consideration at the Faculty Education and other committees.
  • Working with Registry colleagues to track modification requests from submission through to their accurate capture on the central student records system.
  • Supporting users of curriculum and student data across the Faculty to interpret data correctly and manage accuracy queries and provide data analyses as required.
  • Supporting the Faculty EdTech team to populate and maintain accurate curriculum data in the various digital learning systems and maintaining curriculum related information pertinent to systems which is not held with the central student records system.
  • Assisting the EdTech Team with curriculum data rollover activities from year to year as required.
  • Supporting departments and the Central Timetabling Support Office with the management of timetable data and information.
  • Assisting departments and colleagues in the Registry with managing information required for assessment results and involvement in developing and testing technology to support this process.
  • Acting as secretary to the Faculty Education Committee, and associated meetings; the Faculty Student Staff Committees; and the Faculty Mitigation Oversight Panel.
  • Undertaking any other relevant duties and responsibilities to support the work of the Faculty of Natural Science’s Education Team.

Essential requirements

We expect you to be able to demonstrate the following:

  • Experience of committee/working group administration and management, including preparation of agendas and papers and minute taking.
  • Experience of the application of standardised institutional level procedures and/or academic regulation.
  • Experience of prioritising work and managing workloads successfully including meeting objectives and deadlines, in particular in the light of any unforeseen circumstances.
  • Experience of providing a responsive, timely, customer focussed service – on the telephone, via electronic medium and face-to-face.
  • Good understanding of higher education and academic administration.
  • Ability to understand and apply complex procedures and regulations
  • Excellent interpersonal skills and the ability to liaise with colleagues at all levels of the College.
  • Excellent oral and written communication skills, including attention to detail, accurate grammar, spelling and punctuation.
  • Strong analytical skills with the ability to perform detailed and/or complex manipulation and analysis of data using spreadsheets.
  • Excellent IT skills (including MS Word and Excel).
  • A high level of accuracy and consistent attention to detail and the ability to independently resolve queries.
  • A methodical and accurate approach to work with attention to detail.

Further information

This is a full time, open-ended position. We are open to considering applications for internal secondments and job-share arrangements.

Candidates will need to complete an online application form.

In your supporting statement you should demonstrate how your qualifications, experience and skills meet the requirements of the role.

CVs will not be considered as part of the selection process.

Should you have any queries about the application process, please contact Rebecca Middleton

For technical issues when applying online please email

Imperial College is committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment. We are an Athena SWAN Silver award winner, a Stonewall Diversity Champion, a Disability Confident Employer and work in partnership with GIRES to promote respect for trans people.

Additional information

Please note that job descriptions cannot be exhaustive and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

All Imperial employees are expected to follow the 7 principles of Imperial Expectations:

  • Champion a positive approach to change and opportunity
  • Communicate regularly and effectively within, and across, teams
  • Consider the thoughts and expectations of others
  • Deliver positive outcomes
  • Encourage inclusive participation and eliminate discrimination
  • Develop and grow skills and expertise
  • Work in a planned and managed way

In addition to the above, employees are required to observe and comply with all College policies and regulations.

We are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. We therefore encourage candidates to apply irrespective of age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender identity, sex, or sexual orientation. We are an Athena SWAN Silver Award winner, a Disability Confident Leader and a Stonewall Diversity Champion.

For technical issues when applying online please email .

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