The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.
About the Department
King’s Careers & Employability (KC&E) facilitates excellent career management and employability services supporting our students and alumni, enabling them to develop effective career skills and build a platform for future success.
The Student Careers Engagement (SCE) Team in the department supports students at all levels across the institution, as well as alumni, to access information, advice, events, opportunities, and e-learning, to aid them in their career journeys. As a team, we work specifically to address the sector-wide and institutional factors and barriers that contribute to differences in progression amongst students from underrepresented backgrounds.
We are part of the wider Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.
About the Role
The Student Careers Engagement & Communications Officer will be responsible for all campaigns and content across KC&E’s social media and websites, as well as for developing content that encourages and compels students to engage with KC&E services and activities. The role holder will be expected to work closely with all colleagues across the department to support in creating content for activities such as careers fairs, events, internships, workshops, awards programmes, and more. The role holder will also be expected to work closely with other members of the SCE team to ensure communications and attraction activities are done in line with priority needs and gaps identified, and done with the student voice in mind.
Collaboration is key to this role, so the role holder will be expected to seek out partnerships across the directorate and the wider College, and will collaborate with various internal partners on initiatives such as Welcome Week, Offer Holder, Graduation, and Open Day events.
This is an exciting opportunity for colleagues looking to work closely with staff and students, and who wish to gain and develop their skills and experience in marketing & communications within a university setting.
We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.
This post will be offered on an indefinite contract contract
This is a full-time post, but we welcome applications from candidates seeking a flexible work pattern within our necessary service operating hours.
- Creating and maintaining an annual Communications Planner and Content Calendar to ensure digital content and social media campaigns reflect departmental events & activities, ensuring planned activities compliment wider King’s communications.
- Creating and producing creative and innovative content and campaigns in consultation with relevant colleagues, and sourcing content and case studies that demonstrate improved outcomes and enhanced employability.
- Creating and managing a ‘pool’ of collaborators for collaborative content, such as blogs, vlogs, videos, podcasts, etc. Co-creating content with current students, alumni, academics, and other professional services colleagues.
- Planning, scheduling, and developing regular campaigns to support the programmes, events and activities run by KC&E; ensuring plans and approaches are flexed accordingly to increase engagement and participation from our underrepresented students.
- Overseeing design and layout of internal publications, web content and social media; ensuring all communications are consistent to KC&E, its brand, and to the King’s brand; and ensuring all marketing & communications activities support and compliment KC&E’s student engagement vision and aims.
- Supporting a team of Communications & Engagement Assistants (student ambassadors).
- Reviewing, making sense of, and acting upon data and research, and on the feedback of our students, to identify gaps, needs and priority areas. Working closely with other members of the broader SCE team and wider KC&E department to ensure engagement-related data, statistics and research, along with analytics data, inform KC&E marketing and comms activities, as well as any other attraction and engagement activities.
The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.
Skills, knowledge, and experience
1. Excellent interpersonal and communication skills; ability to diversify communication style according to audience.
2. An interest in and a demonstrable commitment to social justice, equality, diversity, and inclusion; and an understanding of how the lived experience of historically underrepresented groups is affected by structural inequality.
3. Excellent time management skills to manage projects effectively, meet strict deadlines and handle competing tasks and priorities.
4. Ability to build strong relationships with a range of different people at different levels to collaborate on shared objectives.
5. Ability to work well in a team environment and willingness to support others.
6. Creative use of social media and other digital communication platforms as promotional tools.
7. Well organised, with high levels of attention to detail.
8. The ability to show initiative and feel confident in pitching new ideas and in taking responsibility for projects.
9. Ability to work autonomously and without direct supervision to ensure projects are completed to deadline.
1. Proficient with Adobe Creative Suite (InDesign, Premiere Pro and Photoshop).
2. Knowledge of how to design and facilitate engagement activities.
3. Audio and video editing skills.
Your application should clearly set out how you meet the essential criteria, as this is how we shortlist applications. Learn more about how we recruit, including tips on writing your application and supporting statement on our website: https://jobs.kcl.ac.uk/gb/en/applying
If you feel you meet the above criteria, please send us a short video (30-45 seconds) introducing yourself and explaining why you are interested in this role. Please send your video via Direct Message to @KingsCareers (Instagram). Please also submit your application in the usual way, and include your IG handle at the top of your application so that we know to look out for your video.
Interviews will be held using Microsoft Teams and will consist of competency-based questions linked closely to the essential and desirable criteria mentioned here.
The role holder may, at times, be required to work from other campuses and/or Colleges. Whilst some of our offices have barriers to access, King’s is taking steps to resolve these, and in the meantime, we continue to encourage interest from applicants who require reasonable adjustments within the workplace. We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities.
To find out more about King’s Careers & Employability, and the Student Engagement Team, visit www.kcl.ac.uk/careers
Interviews are scheduled to take place on 13th & 14th September.