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  • Posted on: 10th Sep 2021
  • Salary: £26,341 - £27,924per annum, with progression to £30,497
  • REF: 11361
  • Closes: 10th October 2021
  • Contract Type: Permanent
  • Hours: Full Time

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

Salary: £26,341 – £27,924per annum, with progression to £30,497

Closing Date: 10 October 2021

The Role

This is an excellent opportunity to join the SAgE Faculty Professional Services Team based in the UK’s National Innovation Centre for Data (NICD) at Newcastle University, to help support the communication strategy and position the Centre’s offer to a range of audiences, using a variety of media channels and platforms. You will also spend one day per week working at the broader Faculty level, supporting communications across the Faculty and its five academic units.

NICD has been established to address the data skills gap in the UK and enable organisations to innovate through data. It delivers a flexible rolling programme of collaborative projects that focus on a specific business challenge or opportunity and transfers practical data skills into the workforce. Using these new skills, organisations can make better, data driven decisions, optimise existing operations and launch new products and services.

You will be responsible for taking a lead role in planning, organising and delivering NICD communications – including activities, events and social media strategies that create a regular, consistent, and positive professional profile for NICD. This will include the development of content for blogs, news articles, social media copy and digital collateral.

You will be educated to degree level, preferably in a related discipline, and should have a background in developing narratives for marketing, publicity and event campaigns. You will have excellent communication skills, be willing to challenge yourself and contribute new ideas and insights. Energy, empathy, and a positive ‘can-do’ attitude are essential.

We are committed to building and maintaining a fair and inclusive working environment. This position is available immediately and is offered on a full-time basis. We would be happy to discuss arrangements for flexible and/or blended working. We appoint on merit and particularly welcome applications from groups that are currently underrepresented in administrative Professional Services such as LGBTQ+, black, Asian and minority ethnic colleagues and individuals who identify as male.

For more information about the National Innovation Centre for Data, please click the link: https://ncl.ac.uk/nicd/

Please watch this short animation: https://youtu.be/ETMLrLOdo4w

Any specific questions relating to the job advert, please get in touch:

Georgia Carr – Georgia.carr@newcastle.ac.uk
Barry Hodgson – Barry.hodgson@newcastle.ac.uk

Key Accountabilities

•Provide support for the development, co-ordination and implementation of the Centre’s communications strategy;
•Coordinate and deliver campaigns to support the Centre’s activities and events programmes;
•Create, coordinate, and manage content creation (social copy, case studies, blog posts, articles, video clips, email);
•Proofread, re-structure and edit articles or academic publications written by content writers;
•Update and manage the Centre’s social media channels to ensure timely publication;
•Maintain a consistent two-way communication across the Centre’s social media channels;
•Update the website to ensure relevant content using Web Content Management systems;
•Communicate and collaborate with key marketing delivery teams across the university (Web Design, Media, Creative Assets, Press etc);
•Manage content projects with external agencies;
•Support and coordinate the development of narratives for the Centre’s events and exhibitions campaigns;
•Act as the key point of contact to external and internal audiences for the Centre’s marketing related activity;
•Monitor and measure social and web user engagement analytics;
•Promote the importance of good story telling amongst the NICD team;
•Communicate with both partner and NICD team members to gather briefing information for content projects;
•Generate new ideas to aid the promotion of the Centre’s offers and activities;
•Follow guidelines on copyright, privacy, and web accessibility;
•Support with general administrative tasks commensurate with role and grade where required.

The Person (Essential)

Knowledge, Skills and Experience

•Experience of developing, coordinating, and implementing communications campaigns;
•Experience generating quality content for digital, social, web and email;
•Excellent writing skills (including a high level of accuracy) and an ability to write for a range of different audiences across a range of channels;
•Experience of managing social media channels including the use of scheduling tools such as Hootsuite or Sprout Social;
•Excellent proof-reading skills in the context of updating information;
•Excellent time management and organisational skills;
•Excellent communication and interpersonal skills and a good team player with an enthusiastic and positive outlook;
•Ability to work independently on communications activities, whilst also collaborating with the wider NICD and central comms teams;
•Ability to communicate ideas effectively to stakeholders to gain buy in;
•Ability to manage and work within budget constraints;
•Knowledge of EDI and the ability to create both inclusive and accessible content;
•Experience of Adobe Creative Suite (Photoshop/Illustrator/PremierPro) or equivalent packages;
•Experience with monitoring and measuring social and web analytics platforms;
•Creativity with skills in, and experience of, creating visual digital content (using video editing skills) or the ability to manage digital creation via agency support – training could be made available. (Desirable</b>);
•Ability to translate evidence-based content into engaging content and communications for digital channels. (Desirable</b>);
•Photography skills. (Desirable</b>);
•Knowledge and understanding of issues relating to marketing, publicity and promotion. (Desirable</b>);
•Knowledge and understanding of GDPR, data privacy and data ethics. (Desirable).

Attributes and Behaviour

Planning and organising
•Manages time and resources by prioritising and organising effectively;
•Works in a planned and structured way;
•Uses own and others’ time effectively;
•Keeps work systems up to date, neat and tidy.

Delivering services
•Works continually towards achieving success through understanding and meeting or exceeding the expectations of the area, the University, students, colleagues, and other stakeholders;
•Takes responsibility for achieving targets;
•Pays attention to detail;
•Strives to deliver high quality results.

•Uses clear, concise and accurate communication, tailoring the approach accordingly and encouraging a two-way communication process;
•Clear and concise; gets the message across to others;
•Tailors content of communication to the audience, changing style, tone and format appropriately;
•Can hold attention of others using appropriate techniques; questioning, rhetorical questions, changing tone and pace of voice and animated style.

•Works collaboratively with others, plays a positive role in teams and establishes and grows relationships across the organisation where different skills, expertise and opinions are valued;
•Keeps other team members up to date with progress;
•Willing to help others and share workload;
•Respects the value that that different views bring to the team.

Gathering information
•Gathers a broad range of relevant information from internal and external sources making this information widely available;
•Uses information to gain competitive advantage;
•Has an eye for detail, spotting errors and ensuring accurate information;
•Excellent proof reading and checking skills;
•Gathers relevant information and facts.


•Degree or equivalent level qualification or significant vocational experience;
•Degree in media production, marketing or similar. (Desirable).

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.

The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.

We understand how important the full employment package is to our colleagues at Newcastle University and we are committed to providing a great range of benefits and discounts for all. You can learn more about what is available here on ourBenefitsWebsite page.

Requisition ID: 11361

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