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Employer Liaison Assistant

Faculty of Humanities & Social Sciences

Newcastle University, Newcastle upon Tyne, UK


  • Posted on: 24th Nov 2021
  • Salary: £19,623.00 with progression to £24,174per annum
  • REF: 14487
  • Closes: 01st December 2021
  • Contract Type: Permanent
  • Hours: Full Time

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

Salary: £19,623.00 with progression to £24,174per annum

Closing Date: 1 December 2021

The role

To be part of a team of Student Employment Assistants who provide a comprehensive administrative and customer support service to the Business Engagement Teams. This includes, but is not limited to; graduate recruitment activity, student employment on campus, work experience schemes (internally and externally funded), vacancy coordination, student and employer liaison and assignment briefings, event attendance and support, and the coordination and dissemination of wide-ranging information.

Each Post Holder will usually support a particular stream of Business Engagement activity, for example supporting the Jobs on Campus (JobsOC) or NCL Internships Programmes or the Graduate Recruitment activity but may be asked to cover any aspect of the Team’s business, often at short notice.

As a key part of the Employer Liaison team, you will work with regional, national and international organisations looking to raise their brand awareness on campus and recruit our students and graduates.

You will coordinate a programme of digital and in-person employer engagement activity, liaising with recruiters on sign up/attendance, as well as approving Graduate Recruiter registrations and vacancies in the TARGETConnect platform, ensuring they meet the terms and conditions of our Duty of Care policy.

To be successful in this role you should be dedicated to providing a high level of customer service to external stakeholders, demonstrate high levels of accuracy and attention to detail, have good organisational and communication skills and be a flexible and collaborative colleague.

Knowledge of the Graduate Recruitment market would be advantageous.

Further information about Newcastle University Careers Service is available at www.ncl.ac.uk/careers/

For informal enquiries please contact Thomas Meadows at employers@ncl.ac.uk

Key Accountabilities

  • Approval of Graduate Recruiter registrations and vacancies in the TARGETConnect platform, ensuring they meet the terms and conditions of our Duty of Care policy
  • Coordination of digital and in-person employer engagement activity on campus, including presentations and skills sessions, advising on suitable dates and monitoring and liaising with recruiters on sign up/attendance
  • Proactively selling recruitment fairs and events, liaising with Graduate Recruiters and Marketing & Events colleagues on booking forms, brochure content, sponsorship and finances
  • With the guidance of more senior colleagues, proactively promote the varied engagement options available to employers. These include events, recruitment fairs, targeted emails, sponsorship opportunities and vacancy advertising.
  • Signpost requests from Graduate Recruiters for additional promotion of vacancies and events to colleagues in Information and Marketing teams for circulation and inclusion on the website/social media channels
  • Develop rapport with employers, face to face, over the telephone/video call and by email, and to nurture and develop these relationships. This can include offering basic guidance on vacancies and engagement opportunities and when necessary, referring more complex queries to line managers as appropriate
  • Coordination and administration of requests for employer contacts from the Careers Service and wider University for reputational rankings and league tables, key indicators of success for the University
  • To undertake any other duties reasonably requested in the delivery of the Careers Service’s strategic objectives.

The Person (Essential)

Knowledge, Skills and Experience

  • Competent in the use of Microsoft Office, database packages and the Internet
  • Clerical or administration experience in an office environment
  • Experience working in a customer-focused environment
  • Excellent attention to detail with a high level of accuracy
  • Excellent organisational skills, with the ability to prioritise workload
  • Experience in working to deadlines and meeting demanding targets
  • Team player, able to develop and maintain productive working relationships
  • Good communication and interpersonal skills
  • Good problem solving with ability to use initiative

Attributes and Behaviour

  • Planning and organising – Manage time and resources by prioritising and organising effectively.
  • Team-working – Works collaboratively with others, plays a positive role in teams and establishes and grows relationships across the project where different skills, expertise and opinions are valued.
  • Communicating – Uses clear, concise and accurate communication, tailoring the approach accordingly and encouraging a two way communication process.
  • Projecting Confidence – Projects a positive attitude through personal confidence and enthusiasm in order to achieve organisational success, remaining calm when responding to challenging situations.
  • Delivering Services – Sees other departments and colleagues as “customers” and follows through on their enquiries and requests, striving to deliver high quality results.


  • Good level of literacy and numeracy. English Language GCSE grade A-C or equivalent (Essential)

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.

The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.

We understand how important the full employment package is to our colleagues at Newcastle University and we are committed to providing a great range of benefits and discounts for all. You can learn more about what is available here on ourBenefitsWebsite page.

Requisition ID: 14487

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