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Higher Education Ambassador – North East Uni Connect Programme

Faculty of Humanities & Social Sciences

Newcastle University, Newcastle upon Tyne, UK


  • Posted on: 17th May 2021
  • Salary: £21,814.00 - £28,331.00 per annum
  • REF: 8221
  • Closes: 31st May 2021
  • Contract Type: Permanent
  • Hours: Full Time

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

Salary: £21,814.00 – £28,331.00 per annum

Closing Date: Monday 31 May 2021

The Role

The North East Uni Connect Partnership (NEUCP), formerly the North East Collaborative Outreach Programme (NECOP), is a collaboration of the universities and colleges in the region working together to support the progression of young people from target wards as part of the Office for Students’ (OfS) Uni Connect Programme.

Based within the Student Recruitment Team at Newcastle University, you will have a role in supporting the development and delivery of a student engagement programme of outreach activities called FutureMe in targeted schools/sixth forms. Activities will take place both virtually and in-person. You will be required to travel across the region on occasion and will be required to receive an Enhanced Disclosure from the Disclosure and Barring Service (DBS).

More information about the North East Uni Connect Programme can be found here: www.outreachnortheast.ac.uk.

This is a full-time, fixed term post available until 31 July 2022.

Please contact Gemma Kirkbride, Student Recruitment Manager, for more information about the role at: gemma.kirkbride@ncl.ac.uk

Key Accountabilities

  • Plan, arrange and carry out visits to identified schools/sixth forms as directed by the NEUCP Project Coordinator. Deliver interactive workshops, activities and presentations both in person or virtually, from a student perspective, to potential applicants, teachers/advisers and parents/carers on a range of topics. These will include: student finance; the higher education experience; subject-specific study; student life; UCAS and applying to higher education; choosing an institution and course; employability and higher education opportunities; and other appropriate outreach and awareness-raising activities.
  • Work with the NEUCP Project Coordinator and members of the NEUCP team to contribute to the development of student-focused interactive activities and materials that raise awareness of higher education opportunities, topics and courses. Activities and materials should be appropriate to the target audience and tailored to the individual needs of schools/sixth forms. They should be in line with the North East Regional Progression Framework and complement the core FutureMe programme, existing outreach activity and school/sixth form provision; supporting young people to explore their future options.
  • Work with the NEUCP Project Coordinator and NEUCP Project Manager (Schools) to contribute to the planning, development and delivery of the school mentoring programme. This includes supporting the development of activities and materials, and assisting with the development and delivery of training for the team of undergraduate mentors and ongoing support for coordination of the programme.
  • Support the NEUCP Project Coordinator in developing, maintaining and building upon the relationships with school/sixth forms. This will involve contacting schools/sixth forms, arranging visits and carrying out follow-up activities as appropriate.
  • Process and maintain accurate records of activities and student participation in order to track, monitor and evaluate participation in, and impact of, student activities and ensure the information is collated and accurately recorded on the programme’s database, in a timely manner.
  • Support programme evaluation by issuing surveys, collating and maintaining records of feedback from schools/sixth forms and individual students and supporting with the coordination of observations, interviews and focus groups to ensure future activity is constantly improved. Prepare relevant reports as requested by the NEUCP Project Coordinator and NEUCP Project Manager (Schools) to support monitoring and evaluation of the programme.
  • Under the guidance of the NEUCP Project Manager (Schools)/Project Coordinator (Schools), support the development and delivery of high-quality cross area and region wide events, including residential events, as part of the FutureMe programme and Outreach Hub activity.
  • Contribute to the development and production of appropriate online and printed communication and marketing materials for use with key audiences, including presentations for students, teachers and parents/carers, and key programme information.

The Person (Essential)

Knowledge, Skills and Experience

  • An awareness of issues relating to progression, recruitment and admissions of students into further and higher education especially from under-represented groups
  • Excellent interpersonal skills, and ability to develop effective working relationships with key stakeholders
  • Ability to communicate clearly, orally and in writing, to a variety of audiences
  • Ability to research and develop new outreach activity in support of progression to further and higher education, for delivery both in-person and in a virtual setting
  • Outstanding team working skills
  • Ability to use initiative and possess strong problem-solving skills
  • Excellent organisation and time management skills
  • Flexibility and a positive approach to tasks, activities and situations
  • Excellent IT skills in particular in the use of Microsoft Office (Work, Excel, Access and Outlook) and Internet Explorer
  • Experience of working with and enthusing young people
  • Experience of delivering presentations or public speaking to a range of audiences.


  • An awareness of educational issues as they affect young people, particularly in the North East
  • An awareness of data protection, child safeguarding and internet safety issues
  • Experience of data processing, statistics and spreadsheets
  • A good telephone manner.
  • Evidence of event organisation.

Attributes and Behaviour

  • Full UK driving licence
  • Willingness to travel throughout the region, possibly during twilight hours, as required
  • Willingness to work some evenings and weekends.
  • Receive Enhanced Disclosure from the Disclosure and Barring Services (DBS).


  • Recent graduate of an undergraduate degree (within 18 months of commencing appointment)

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.

The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.

Requisition ID: 8221

Employer Achievements:

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