Learning and Teaching Assistant

Faculty of Humanities & Social Sciences

Newcastle University, Newcastle upon Tyne, UK


  • Posted on: 16th Feb 2021
  • Salary: £19,133.00 - £23,754.00 per annum
  • REF: 5866
  • Closes: 02nd March 2021
  • Contract Type: Fixed-Term/Contract
  • Hours: Full Time

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

Salary: £19,133.00 – £23,754.00 per annum

Closing Date: 2 March 2021

The Role

Newcastle Law School has an exciting opportunity for a professional and enthusiastic person to join the Professional Services Team as a Learning and Teaching Assistant to ensure the smooth and effective running of the School’s taught degree programmes. The focus of this role is administration of coursework assessments, and to work with members of the School’s Global Team to provide a strong student experience for our international students, and to provide an effective reception service.

You should have excellent organisational and interpersonal skills; be able to demonstrate high levels of accuracy and attention to detail; be a team player; and possess the ability to work to tight deadlines using your initiative to prioritise your own workload. Flexibility, discretion, tact and diplomacy are also essential, as is knowledge of Microsoft Office packages and knowledge of or an interest in learning to use relevant university systems.

The post is fixed term for 12 months from 1 March 2021 (or as soon as possible thereafter) until 28 February 2022.

Informal inquiries can be made to the Jane Hagger (School Administrator) via email: jane.hagger@ncl.ac.uk

Key Accountabilities

1. Coursework Assessment Administration

To administer the school’s processes for student coursework assessments, oral presentations, and dissertation assessment, ensuring that where extensions and exemptions have been granted these are carefully tracked. Duties include:

  • Prepare and release coursework for marking to the desginated colleagues.
  • Word count checks on all submitted coursework via Turnitin; noting and applying any penalties as determined from the School’s policy.
  • Receive and prepare marked coursework for return to students, check that any issues, e.g cases of plagiarism, have been followed up by the appropriate person, enter marks in relevant databases, and release to students when they have been checked.
  • Maintain the logs of coursework non-submissions and penalties.
  • File coursework feedback sheets on student files promptly to enable academic staff to support students at tutorial meetings.
  • Assist with production of the annual cousrework submssion timetable, and adapt submissions as necessary for incoming Semesterised exchange students.
  • Assist the Examinations Secretary with preparation for the Exam Boards. Ensure retained copies of coursework are carfully stored to support the School’s examinations process.
  • Printing of Approved Source Material as required.
  • PS Team lead for the VLE (CANVAS) ensuring that information relating to student coursework and assessments, and other degree programme information, is kept up to date by the relevant peple and is added to the VLE in a timely manner. Ensure that students and colleagues have the required levels of access. Supporting the academic VLE lead and other colleagues to ensure effective use of the VLE.

2. International Students

  • The main point of contact in the PS Team for incoming international students. Work closely with the school’s Global Team to provide a welcoming and positive experience for international students prior to and during induction and beyond. Includes provision of information, organising events, etc. Being aware of cross-cultural differences and inclusivety needs.
  • Administration of incoming exchange student module choices. Ensuring alternative coursework assessments are in place where necessary, e.g. for students taking S1&2 modules but who are only studying for 1 semester.
  • Administrative support for International and Exchange Year events, liasing with the school’s Global Team.
  • Assist the Learning and Teaching Coordinator with administration for outgoing international exchanges.

3. Reception

  • To provide a courteous, professional, helpful, efficient and prompt reception service to the school, to include acting as first point of contact, answer and redirect enquiries promptly and efficiently, receive and distribute post and goods for school staff. Ensure that the reception office is kept tidy to present a professional appearance to students and visitors.
  • Update the staff phone list and staff pigeon-hole labelling as required.
  • Check and maintain stocks of paper and stationery. Check all photocopiers on a daily basis to ensure they are fully stocked with paper. To receive reported issues with printers and copiers and take appropriate remedial action.
  • To monitor daily the School’s general email account, dealing with enquiries if possible and otherwise forwarding promptly as appropriate.
  • Issue and receive student locker keys, keeping the key safe tidy.
  • Maintain school noticeboards. Ensure public areas are tidy and resources are up to date and well-presented.
  • Pre-term checks of all School teaching rooms; checking PCs have recently run software updates, whiteboards are clean, general tidiness & layout.

4. Any other routine duties delegated by the School Administrator to provide a co-ordinated and efficient service.

The Person (Essential)

Knowledge, Skills and Experience

  • Good Organisational Skills.
  • Good literacy, numeracy and IT skills including working knowledge of MS Word, Excel and Outlook.
  • Prioritisation skills, works quickly and accurately to deadlines.
  • Communicates clearly orally and in writing.
  • Good inter-personal skills.
  • A flexible attitude to work demands and customers and a commitment to excellent customer service.
  • Experience of a similar, customer-facing, role.
  • Ability to quickly learn new processes and systems.

Experience and understanding of cross-cultural and inclusivety issues pertaining to international students studying in a foreign country.

Attributes and Behaviour

  • Looking to the Future
  • Making improvements in your own role: Accept change and ‘run with it’. Willing to experiment, enterprising in approach. Build on others’ ideas and suggestions.
  • Gathering Information: Gather information relevent to task: Has an eye for detail, spotting errors and ensuring accuracy of information.

Inspiring Others

  • Communicating: Is factually correct and gives consistent verbal and non verbal messages. Tailors content of communication to the audience, changing style, tone and format appropriately
  • Projecting Confidence: Enthusastic and positive outlook. Demonstrates a self assured manner. Remains calm when responding to challenging situations.

Working Together

  • Team Working: Shares relevant and useful infoirmation with others.
  • Keeps other team members up to date with progress.
  • Gets involved with team tasks.
  • Willing to help ithers and share workloads.
  • Talks about other team members in a positive way.
  • Listens and Understands: Makes time to listen. Clarifies understanding of others to avoid misinterpretation. Adapts own response to take account of cultural differences, behaviours and perspectives.

Planning and Organising

  • Taking Responsibility: Works in a planned and structured way. Ensures that all activities are completed on time. Uses systems and tools to ensure records and audit trails are clear and up to date.
  • Getting the job done well: Has a positive attitude for doing things better. Takes responsibility for achiveing own targets. Pays attention to detail. Strives to deliver high quality results.


Either Academic or vocational qualifications (NVQ2 or equivalent, GCSE Grade A-C/O Levels including Maths and English at Grade C – or equivalent) plus some experience in a relevant role OR relevant work experience.

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.

Requisition ID: 5866

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