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Student Recruitment & Outreach Assistant

Faculty of Humanities & Social Sciences

Newcastle University, Newcastle upon Tyne, UK


  • Posted on: 16th Feb 2021
  • Salary: £21,814 - £25,217 per annum
  • REF: 5819
  • Closes: 02nd March 2021
  • Contract Type: Fixed-Term/Contract
  • Hours: Full Time

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

Salary: £21,814 – £25,217 per annum

Closing Date: 2 March 2021

The Role

The School of Arts and Cultures is looking for a Student Recruitment and Outreach Assistant to focus on outreach and widening participation activity across our 3 subject areas – Fine Art, Music, and Media, Culture, Heritage (MCH) – encouraging the recruitment and conversion to the School of high quality students from diverse backgrounds.

This will include visits to identified schools and colleges, organising widening participation events and coordinating prospective student engagement activity such as open days, interview days and post-application visit days.

You will work closely with the Faculty Marketing and Student Recruitment Team, coordinating and inputting on activity such as email marketing, promotional materials, video production and photography. You will also support administration of relevant information on social media and the School website.

For informal enquiries please contact Bev Brooks, School Manager, Beverly.Brooks@ncl.ac.uk

Key Accountabilities

  • Working with Student Recruitment colleagues, plan, arrange and carry out visits to, or from, identified target schools and colleges throughout the UK, delivering interactive workshops, activities and presentations to potential applicants, teachers/advisers and parents/carers on the School’s subject areas
  • Working with relevant subject academic leads, develop student-focused interactive activities and materials that raise awareness of the School’s subject areas; these activities and materials should be appropriate to the target audience and tailored to the individual needs of schools and colleges
  • Support the School’s targeting strategy to build upon and develop relationships with identified target Schools and Colleges, including supporting our aim to recruit more Black, Asian, and minority ethnic (in UK) students at all educational stages. This will involve contacting schools and colleges, arranging visits and carrying out follow-up activities as appropriate. Using the Higher Education Access Tracker (HEAT), keep accurate records of visits which have taken place to be able to monitor and evaluate impact of the student recruitment and aspiration raising activities. Maintain records of feedback from the schools and colleges and individual students to inform future outreach and recruitment activity and to ensure future visits are constantly improved
  • Working with relevant subject academic leads and the School Learning and Teaching Coordinator, coordinate the School’s involvement in University open days, interviews and offer holder events to encourage conversion of applicants
  • The School’s main contact for Widening Participation (WP) activities to include (but not limited to) PARTNERS, Bitesize Uni and Summer Schools, and for compiling annual data returns associated with those activities
  • Provide support to relevant subject academic leads with student experience and National Student Survey (NSS) related events
  • Act as the internal first point of contact for outreach/WP, student recruitment and marketing including providing support and input into activity such as email marketing, event coordination, and print, video and photography production
  • Provide support for school and subject level social media and website initiatives
  • Attend relevant groups and committees, including subject level Student Recruitment meetings, Student Experience groups and the School Education Committee

The Person (Essential)

Knowledge, Skills and Experience

  • Knowledge and experience of the British education system (pre-University), including awareness of the progression, recruitment and admission options of students in higher education
  • Ability to communicate clearly both orally and in writing at all levels
  • Excellent planning and organisational skills
  • Highly effective interpersonal skills
  • Ability to work on own initiative and as a member of a team
  • Experience of data management, both numerical and written, and manipulating large amounts of information
  • Good recent and relevant knowledge of Microsoft Word, Excel and Outlook
  • Experience of delivering presentations or workshops to a range of audiences
  • Evidence of organising events
  • Evidence of a commitment to equality, diversity and inclusion (EDI)
  • Willingness to travel, and work evenings and weekends, as may be required
  • Receive Enhanced Disclosure from the Disclosure and Barring Service (formerly CRB)
  • Current full UK driving licence, or clear intention to obtain one in next 12 months
  • Experience of working in a student recruitment or marketing background (Desirable)
  • Knowledge and experience of the University’s administrative systems (particularly CRM and SAP, although training will be provided) (Desirable)
  • Familiarity with social media channels (Desirable)

Attributes and Behaviour

  • Team-working: Works collaboratively with others, plays a positive role in teams and establishes and grows relationships across the organisation where different skills, expertise and opinions are valued
  • Communicating: Uses clear, concise and accurate communication, tailoring the approach accordingly and encourages a two-way communication process
  • Planning and Organising: Manages time and resources by prioritising and organising effectively
  • Delivering Services: Works continually towards achieving success through understanding and meeting or exceeding the expectations of the area, the University, students, colleagues and other stakeholders


  • GCSE/O-Level grades A-C or equivalent, or NVQ/City & Guilds or equivalent
  • Educated to A-level and Undergraduate degree level, or the ability to demonstrate an understanding of the structure and choices within the education environment at this level

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.

Requisition ID: 5819

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