Trainee Data Management Officer

Faculty of Humanities & Social Sciences

Newcastle University, Newcastle upon Tyne, UK


  • Posted on: 03rd Aug 2021
  • Salary: £21,814.00 - £23,067.00 
  • REF: 10221
  • Closes: 01st January 1970
  • Contract Type: Permanent
  • Hours: Full Time

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

Salary: £21,814.00 – £23,067.00 with progression to £28,331 per annum.

Closing Date:29 August 2021

The Role

This role will involve the production and analysis of a range of student management information for internal and external customers, in line with the University and Planning Office business needs. This will include working with other members of the Planning Office team to improve the transparency and understanding of data for managers. The role will also contribute to the development and dissemination of student recruitment information for managers to ensure business continuity and success.

Informal enquiries are welcomed and should be directedvia e-mail to Chris Wells ( or Andy Sutton (

Please ensure you upload a covering letter with your CV. Only applications received via the Newcastle University website will be considered for shortlisting purposes

Key Accountabilities

•Deputise for the other Planning Office Planning Analysts for statutory data returns and other reporting requirements such as: the annual Higher Education Statistics Agency (HESA) Student Return and Freedom of Information (FOI) requests.
•Assist in the creation, production and analysis of a wide range of statistical reports, from SAP SLM, for management information reports and surveys to internal and external customers on a regular and ad-hoc basis.
•Assist in the development of data and analysis for quality improvement of student processes.
•Work with colleagues in the Planning Office to develop, produce and analyse management information for a range of requirements.
•Support the University’s recruitment and student management agenda through regular and ad-hoc Management Information (MI) reporting, including equality analyses and benchmarking surveys, data quality and partnership recruitment.
•Produce and evaluate data for applicant and student numbers, student diversity and disciplines, to support the development of Faculty and Professional Service plans.
•To develop ways of working in cognisance of good corporate governance, promoting increased transparency and access to data where possible.
•To improve service delivery, ensuring that legislative requirements and good practice initiatives are incorporated within the work of the team through active horizon scanning.
•Work with colleagues across the University to identify data requirements and develop systems for the collection, analysis reporting and dissemination of information.

Knowledge, Skills and Experience

•Excellent understanding of how data is structured, stored and manipulated.
•The ability to interrogate, manipulate analyse and present data in Microsoft Office Excel / Access to an advanced level.
•Problem solving skills – able to resolve complex issues concerning errors in the data input, including those identified in validation reports.
•Advanced IT skills, including the core Office packages, plus database reporting and data analysis.
•Able to import, clean, transform, validate or model data with the purpose of understanding or making conclusions from the data for decision making purposes.
•Adept at simultaneously balancing numerous tasks and projects.
•Able to influence internal customers to follow appropriate processes and policies for student data quality.

•Knowledge of HESA.
•In depth knowledge of SAP SLM or equivalent student record system
•Working knowledge of basic statistical analyses and tests.
•Knowledge of data visualisation tools (e.g. Power BI, Tableau or equivalent)
•Collation and provision of management information.
•A proven track record of report presentation with industry experience of formulating, measuring and managing reports.
•Working to key performance indicators.
•Previous work in the higher education sector.

Attributes and Behaviour

•Communicates with colleagues effectively.
•Ability to develop and maintain internal and external relationships.
•Demonstrates attention to detail, highly numerical, analytical, and flexible.
•Highly organised with proven ability to prioritise effectively.
•Able to make sense of complex and conflicting data from different perspectives.
•Works in a planned and structured way, using their time effectively.
•Is committed to delivering excellent service.
•Takes responsibility for achieving own targets and constantly looks to improve.


•Significant recent, relevant experience is essential and it is desirable that you are educated to degree level.

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.

The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.

We understand how important the full employment package is to our colleagues at Newcastle University and we are committed to providing a great range of benefits and discounts for all. You can learn more about what is available here on ourBenefitsWebsite page.

Requisition ID: 10221

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