Student Experience and Wellbeing Officer

School of Management

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UCL, Gower Street, London, UK


  • Posted on: 15th Nov 2021
  • Salary: £36,770 - £44,388 per annum
  • REF: 1880082
  • Closes: 06th December 2021
  • Contract Type: Permanent
  • Hours: Full Time, Part Time

Duties and Responsibilities

The purpose of the Student Experience and Wellbeing Officer role is to enhance the experience of all students in the UCL School of Management, building a sense of belonging and community. The role also provides wellbeing support to students of all levels.

The role holder will work closely with the Teaching and Learning Manager/School Tutor, the Teaching and Learning Support Team, programme directors and student representatives on a range of initiatives to promote a world class experience for students. This will involve reviewing, analysing and acting on student feedback, ensuring students engagement with the wider UCL community and acting as a facilitator and advocate for students and their representatives.

Key Requirements

The role requires excellent planning, organisational and decision-making skills, including the ability to coordinate a range of simultaneous tasks or activities, exercise initiative and problem-solve effectively. Post holder will be educated to degree level or equivalent experience in a similar role, with demonstrable experience of initiating, reviewing and developing initiatives and resources which support students, and an awareness of the issues relating to student life.

Further Details

A job description and person specification can be accessed at the bottom of this page.

To apply for the vacancy please click on the “Apply Now” button below.

For enquiries about the post, please contact Michelle Tinsley at

For enquiries about the application process, please contact Dee Chambers at

The UCL Ways of Working for professional services supports colleagues to be successful and happy at UCL through sharing expectations around how we work please see to find out more.

We particularly welcome applications from black and minority ethnic candidates as they are under-represented within UCL at this level.

We will consider applications to work on a part-time, flexible and job share basis wherever possible.

Closing Date

6 Dec 2021

Latest time for the submission of applications


Interview date


Our department holds an Athena SWAN Bronze award, in recognition of our commitment to advancing gender equality.

This appointment is subject to UCL Terms and Conditions of Service for Research and Support Staff.

Please use these links to find out more about UCL working life including the benefits we offer and UCL Terms and Conditions related to this job.

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