Technical Manager (Infrastructure and Facilities)

College of Medical and Dental Sciences, Infrastructure and Facilities, Estates, Campus Services

Birmingham, United Kingdom


  • Posted on: 17th Nov 2021
  • Salary: £31,406 to £40,927, with potential progression once in post to £40,927.
  • REF: 49556
  • Closes: 08th December 2021
  • Contract Type: Permanent
  • Hours: Full Time


The College of Medical and Dental Sciences comprises 8 academic Institutes that conduct both laboratory and clinically based research and which also deliver a number of undergraduate and postgraduate teaching programmes including Medicine, Nursing and Pharmacy. The College is based in a number of sites both on the University campus and embedded in partner NHS hospital sites.

The Infrastructure and Facilities teams provides support across the College to ensure physical facilities and technical resources meet the needs of the College and its constituent Institutes. This includes the provision of specialist practical teaching accommodation and technical support; core services support to provide autoclaving, glass washing and stores; specialist research services including flow cytometry and imaging; the maintenance and development of our estate including collaboration and partnership with University Estates, Campus Services, IT Services and Library Services; technical and laboratory management to our constituent Institutes including specialist support and advice for health and safety management, management and development of research technical staff in partnership with academic principal investigators and the management and support of equipment and space.

Role Summary

This post is one of 7 Technical Managers within the College of Medical Sciences. Five of these posts provide broad technical support, expertise and advice to the Academic Institutes within the College whilst two manage our specialist teaching facilities. As a team they also provide support for key activities within the College and will have the opportunity to contribute to University level activity within their expertise and experience.

This post will support the Institute of Clinical Sciences. The post holder will work closely with relevant Directors of Institute and Heads of Operation to ensure effective and efficient support is delivered by technical professional services staff. This will include the effective management of all technical activities: deployment, development and mentoring of a team of technicians to support research and teaching activities within the Institute and, where appropriate, the College. Working closely with colleagues to ensure all building, security and service matters are managed in line with College strategy and policies and establishing, monitoring and managing an effective and robust Health and Safety system at the local level. In addition, you will, together with other technical managers, line manage the College’s team of geographically based Laboratory Managers.

The Institute of Clinical Sciences is located across several sites within the University and partner NHS sites. Divided into 5 Schools; the Birmingham Medical School, the School of Dentistry, The School of Pharmacy, the School of Nursing and the School of Biomedical Sciences it undertakes a diverse range of activity in multidisciplinary research and is heavily engaged with delivery of undergraduate and postgraduate teaching programmes. It is located across the main University campus within the Medical School and Robert Aitken Institute of Clinical research and within the Birmingham Dental Hospital which has dedicated research laboratories as well as shared teaching areas. (

Main Duties

  • Leadership, management and development of your technical staff team. This will include responsibility for recruitment and selection, and (through intermediate managers) for the prioritisation, allocation and quality of work, therefore developing the technical capability in your area of responsibility. This will also include supporting Principal Investigators in the line management of technical staff working on specific projects. You will be expected to continually evaluate the service provided, to develop it and improve it and ensure it meets the needs in the area.
  • Proactively engaging with the University Technical Academy to support the University’s actions to develop technical staff; this may involve leading on discrete pieces of project work.
  • Acting as a source of authoritative technical and/or specialist expertise in your own area.
  • Responsibility for ensuring efficient and effective use of space for technical facilities in your area. This will require working in partnership with Institute Directors and Institute Heads of Operation to understand and anticipate the needs of academic and other staff and developing and implementing solutions to ensure working environments are fit for purpose including project planning for changes of use.
  • Management of Health and Safety including:
    • ensuring local management practices are robust, contributing to developing practices and policies as appropriate.
    • ensuring that there is compliance with University Health and Safety policies as well as with the requirements of regulatory bodies such as the HSE, Environment Agency, CTSA.
    • taking corrective action where compliance is not robust.
    • advising individual staff and students in undertaking appropriate risk assessments.
    • undertaking specific health and safety management roles where necessary; fire warden, first aider, biological safety office, radiation protection technician.
  • Responsibility for managing the procurement, management and maintenance of equipment and consumables. This will include:
    • providing advice in regard to the procurement of new equipment, ensuring best value for money at all times;
    • approving requisitions for hazardous goods to ensure compliance with relevant H&S or statutory requirements including COSHH, DSEAR and the Chemical Weapons convention.
    • working collaboratively with colleagues in Procurement and Finance to ensure appropriate frameworks and contracts are in place for specialist purchases.
    • providing advice to institute staff and students regarding specialist procurement, including facilitating the tendering process for high-cost equipment and services.
  • Emergency planning and support; ensuring robust processes are developed and maintained for monitoring high risk areas and participating in emergency response as part of the wider Infrastructure and Facilities team. This will require you to provide out of hours cover in an emergency affecting the College eg power outage, flood.
  • Promote equality and value diversity, acting as a role model and fostering an inclusive working culture.
  • Any other duties commensurate with the grade.

Person Specification

Planning and organising

  • be responsible for the provision of a technical service through the day to day organisation and technical supervision of a work area;
  • manage the prioritisation, allocation and quality of work, developing the technical capability in the area;
  • manage, if required, some non-technical staff;
  • progress several initiatives concurrently and to plan effectively;
  • contribute to developments of the service and in policies, procedures and plans in own area;
  • ensure compliance with all legal, health and safety standards;
  • lead, if required, on project work.
  • advise on the development and application of specialist techniques/experiments and/or procedures and the analysis and interpretation of results (may run an advanced specialist service);
  • act as a recognised source of technical and/or specialist expertise in own area;
  • generate original ideas and innovative solutions and/or new techniques/experimental designs.

Problem solving and decision making

  • resolve high level problems with specific techniques/applications, or in the implementation of services and technical support;
  • provide specialist advice and recommendations to support decision–making of others;
  • respond to changing priorities and differing situations.

Relationships and communication

  • develop excellent working relationships with customers proactively anticipating their requirements in order to understand and deliver them.

Required Knowledge, Skills, Qualifications, Experience

  • Educated to Degree level (or equivalent qualifications) or relevant technical qualification and considerable relevant experience. Where no equivalent qualification is held, significant practical relevant experience and expertise in a series of more demanding roles will be required demonstrating the conceptual understanding required.
  • In depth up to date specialist understanding and experience in own scientific, technical or IT specialism
  • Excellent understanding of the principles behind good staff management and proven experience of managing teams of technical staff.
  • Excellent communication and interpersonal skills, with the ability to act assertively and decisively when required.
  • Good negotiation skills and the ability to collaborate and work well with different groups of people including working with and influencing senior management.
  • Comprehensive understanding and practical experience of statutory and regulatory requirements affecting biomedical research and education
  • GCSEs to a minimum of grade C in English and Mathematics (or equivalent qualifications).
  • Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day-to-day activity in own area that those with protected characteristics are treated equally and fairly.

Informal enquires to Jannetta Simpson,

Valuing excellence, sustaining investment

We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

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