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IT Systems Trainer & Reporting Analyst – NIHR BioResource for Translational Research (Internal Candidates Only)

Department of Haematology

University of Cambridge, Trinity Ln, Cambridge, UK


  • Posted on: 17th Nov 2021
  • Salary: £29,614-£35,326
  • REF: RB28969
  • Closes: 28th November 2021
  • Contract Type: Fixed-Term/Contract
  • Hours: Full Time

The IT Systems Trainer and Reporting Analyst is a new post in the Infrastructure and Systems Team of the NIHR BioResource, reporting to the IT Manager, Infrastructure and Systems.

Our mission is to facilitate human health research and its transformation into medical practice.

NIHR BioResource is a unique and powerful resource for studying disease mechanisms and for investigating the links between genes, the environment, health and disease, enabling scientific discoveries as well as facilitating translational medicine for the benefit of patients.

Further details on the NIHR BioResource, including some of our COVID-19 research studies, can be found on our website: https://bioresource.nihr.ac.uk.

The role holder will provide IT training to NIHR BioResource staff and some external collaborators across a range of NIHR BioResource specific systems, such as the Participant management CRM system and Clinical data management systems, as well as guidance and training in generic IT tooling such as Office 365, Teams, DocuSign and Wrike.

The role holder will also use their understanding of the NIHR BioResource systems and data to produce strategic and operational reports and views, providing business intelligence for management and key stakeholders. They will utilise system specific view and reporting interfaces as well as generic reporting tools such as PowerBI. They will also develop Drupal views to provide custom interfaces to key web systems.

As part of the Infrastructure and systems team the role holder will be expected to provide 2nd line technical support for NIHR BioResource specific systems.

Candidates should have experience that is relevant to the post, including:

  • Experience supporting clinical projects and research use cases in Enterprise systems such as OpenClinica, Redcap and Civi CRM or an alternative clinical project or participant management system
  • Preparing and delivering bespoke training materials to a variety of stakeholders within an organisation.
  • Use of an enterprise level reporting tool such PowerBI, Tableau, SSRS, QlikView.
  • Experience of supporting end users in a service-oriented IT department

Ideally candidates will also have:

  • Experience of preparing views to enable tailored screens in web-based applications (e.g. Drupal views).
  • Worked in an environment with sensitive or clinical data where Information Governance is paramount

See the Further Information link below for full details and Person Specification.

This appointment is full-time, 37 hours per week.

NIHR BioResource is funded by the National Institute for Health Research (NIHR) as part of a 5 year funding cycle. The funds for this post are available until 30 November 2022 in the first instance. It is likely that the NIHR BioResource will continue to be funded by NIHR beyond this date, with an extension grant providing funding until 30th November 2024. A further 5 years of funding beyond 2024 will be dependent on our successful application for renewal.

Our offices are on the Cambridge Biomedical Campus, CB2 0QQ (approximately 2 miles south of the city centre). Work-life balance is important, especially during the COVID-19 pandemic and we are open to discussion on flexible working, including location.

For informal queries about the vacancy or the application process, please contact Andrew Leedham, IT Manager, Infrastructure and Systems at andrew.leedham@bioresource.nihr.ac.uk.

Closing date: 28 November 2021Interviews will be held week commencing 13 December 2021

Fixed-term: The funds for this post are available until 30 November 2022 in the first instance.

This appointment requires a Research Passport application.

Click the ‘Apply’ button below to register an account with our recruitment system (if you have not already) and apply online.

Please ensure that you outline how you match the criteria for the post and why you are applying for this role on the online application form.

Please include details of your referees, including email address and phone number, one of which must be your most recent line manager.

Please quote reference RB28969 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Further information

  • Further Particulars

Apply online

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