UK Data Archive
We are seeking to appoint an IT Systems Officer to join the Technical Services directorate of the UK Data Archive. The section provides support for the critical needs of the other divisions in the UK Data Archive, by installing, commissioning, configuring, developing, maintaining and updating internal and external systems which are in everyday use.
The UK Data Archive is the lead organisation of the UK Data Service, which provides unified access to regional, national and international social and economic data, and provides support, guidance and training for the development of skills in data curation and use.
Duties of the Role
The IT Systems Officer works within the Technical Services directorate of the UK Data Archive. This section provides support for the critical needs of the other divisions in the UK Data Archive, by installing, commissioning, configuring, developing, maintaining and updating internal and external systems which are in everyday use.
The post-holder will be part of IT Operations Team, a small team that is responsible for: the provision of front-line IT support to staff; the installation and configuration of PCs and associated peripherals and software; administrative tasks including maintaining an asset register; configuring user accounts; creating and maintaining AD security groups; creating folder structures and securing them; checking authentication and authorisation levels.
A full list of duties and responsibilities can be found within the job pack.
Qualifications and Skills required
The successful candidate will possess two A-Levels or an equivalent recent technical qualification e.g. Microsoft Product Support certification and GCSE or equivalent in English Language and Mathematics (Pass Grade).
Applicants should have a proven track record of general IT support in a MS Windows/Office environment, knowledge of MS Windows file systems and security as well as prior experience in a helpdesk or customer service environment. In addition, analysis, problem solving and prioritisation skills, excellent attention to detail, a structured and methodical approach to work, an ability to work independently and direct own work, good written and verbal communication skills in English and an ability to work as part of a team are required skills and abilities.
Applicants are encouraged to describe how they meet each of the essential requirements in their application.?
This post is fixed term until 30/09/2022 due to funding. Whilst this a full-time post (36 hours per week), a job share arrangement could be considered for the right candidates and we would similarly welcome applications from those looking to work 0.5 FTE (18 hours per week) on this basis. Please state clearly on your application form the contract type for which you are applying.
This post involves access to Government systems, information or data and will be subject to the staff vetting process. Further information can be found in the job pack.
At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.
To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives. For more information see: https://www.essex.ac.uk/life/student-facilities/religion-and-faith
Please see the attached job pack, which contains a full job description and person specification, which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please email the Resourcing Team (firstname.lastname@example.org).
*More information: Working at the University