Estates and Campus Services
Estates and Campus Services design, repair, maintain and secure all campuses. We aim to provide a seamless service to all students, staff and visitors. Covering a multitude of services, we are available to assist with any issue concerning the University estate and facilities, safety, security and welfare of student’s staff and visitors to campus.
We are currently seeking a number of Patrol Officers for the Security Team, part of our Estates and Campus Services Section. This post will be on annualised hour’s contracts.
Duties of the Role
This post will involve ensuring the welfare, safety and security of a diverse campus population, undertaking a wide range of duties within the University Campus and externally to University owned and administered properties.
Responsibilities will include responding to enquiries in person, by phone or email, liaising with other University Sections, providing first aid, mental health support and pastoral care to students and staff, attending emergency situations, fire alarm activation and evacuations, dealing with conflict situations and patrolling and securing the University campus.
Skills and qualifications required
The successful candidate will have a first aid qualification, training in mental health first aid and training in conflict management and physical intervention, or will be willing to undergo training in order to achieve these qualifications and requirements.
You will ideally have previous experience of providing a security and welfare support service, have experience in working in a customer focused environment, be able to remain calm and professional under pressure and you will have the ability to deal with conflict situations with confidence.
Basic computer skills, good negotiation skills and excellent attention to detail are essential for this post.
Due to the nature of the work, this appointment is subject to an enhanced criminal record check, known as a Disclosure.
We particularly welcome applications from those who identify as female or non-binary and those from an ethnic minority as they are under-represented in this section.
Please note that this advert is part of a rolling recruitment campaign. At the time you make your application there may not be a current vacancy. You will be notified within 6 weeks as to the outcome of the application. If your application is of interest to us but there is not a vacancy at the time of applying, your application will be placed on hold. Previous applicants do not need to re-apply.
At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.
To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives.
Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please contact firstname.lastname@example.org
*More information: Working at the University