Department of Mathematical Sciences (DMS)
The Department of Mathematical Sciences (DMS) is a large and vibrant department in the Faculty of Science and Health. DMS is internationally known for its research in a range of areas and offers an excellent education to its students. The Department has grown in number of students and number of staff in the past couple years, and we are now seeking a friendly and professional individual to join our team in the position of Undergraduate Administrator.
Duties of the Role
As part of our Professional Services Team, the post-holder will be responsible to the Department Manager for providing excellent customer service to students and visitors to the Department, and high-quality professional support services to programme directors and other academic staff.
You will be expected to demonstrate a wide range of knowledge and expertise across all student groups (taught and research) and provide appropriate and helpful information, advice and guidance to students and visitors. You will take responsibility for specific initiatives or projects on behalf of the Deputy Department Manager, provide administration services in relation to courses, modules, assessment and student records, and support the work of the professional services team and academic staff as a whole. You will also contribute to effective communication and engagement within a culture of strong partnership working with academic staff.
Skills and qualifications required
The successful candidate will be educated to GCSE standard or equivalent and should have administrative experience in a busy, customer-orientated environment. You will require excellent interpersonal skills with the ability to communicate clearly with people from a range of backgrounds via email, in person and over the phone.
As part of this role you will be required to manage and input large volumes of data in various systems, so a good level of IT literacy and the ability to work accurately are essential, as is the ability to work independently and as part of a team.
At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.
To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives.
Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please contact firstname.lastname@example.org
*More information: Working at the University